Buz Scheimer, our father, opened Dormont Appliance Center shortly after he got out of the Navy after WWII.
He opened it in the neighborhood where he grew up. His first customers were all people from the neighborhood.
Throughout his career he treated each and every person that came into his store as though they were a friend
and neighbor. In fact, he never failed to offer his customers a soda or a cup of coffee when they came in to
see him. Because Buz was outgoing and unassuming, most of the people that he dealt with didn’t even realize
that he owned the store.
Back in 1949 we could save our customers money by having a small store and controlling expenses. Back then a small store worked. Today our customers want to see all of the new appliances and colors so our showrooms are much bigger. We still work relentlessly to save our customers money. But today controlling expenses is not enough. In addition to controlling our overhead, we have to have the same buying power as the big box stores. So we joined up with 7,000 other stores around the country in the Nationwide Buying Association. As a group we buy 11 Billion Dollars worth of goods every year. We pass along those great prices to our customers in the form of low prices every day.
Today, life and appliances are more complex. The business has grown and changed. In 1986 we opened our store on Babcock Blvd. to become a part of the vibrant life in the North Hills. In 1992 we hired a sales person dedicated to the special needs that contractors and property managers have. Selecting premium appliances like Sub Zero, Wolf, Viking and Monogram can be a daunting task. Many people rely on builders and architects to help them in the selection of these products. We have a sales associate who is specially trained to assist clients, architects, builders, and remodelers with all of the important details of these purchases.
To make your entire experience with Dormont Appliance Centers a satisfying one we have invested heavily in our people. We have a sales staff of professional career salespeople who invest their time and energy in learning the features of all of the new and innovative appliances. First and foremost they know that their job is to help you find out what you need and to help you select the appliance that is right for you. We have a merchandise manager whose only job is to shop our suppliers to find outstanding buys for our customers. We have customer service specialists at each store to take care of you if you have a problem with your appliance. We have a delivery manager to train our delivery staff and to oversee the delivery of your appliances to your home.
With all of the changes in our industry some things remain the same. We still treat you with the same honesty and good advice that we would for a friend and neighbor. In fact we still offer you a beverage when you come into the store just as we do at home when friends stop by for a visit. If you would like to talk with an owner we are at the store and will always be happy to meet you.
Craig and Alan Scheimer
Back in 1949 we could save our customers money by having a small store and controlling expenses. Back then a small store worked. Today our customers want to see all of the new appliances and colors so our showrooms are much bigger. We still work relentlessly to save our customers money. But today controlling expenses is not enough. In addition to controlling our overhead, we have to have the same buying power as the big box stores. So we joined up with 7,000 other stores around the country in the Nationwide Buying Association. As a group we buy 11 Billion Dollars worth of goods every year. We pass along those great prices to our customers in the form of low prices every day.
Today, life and appliances are more complex. The business has grown and changed. In 1986 we opened our store on Babcock Blvd. to become a part of the vibrant life in the North Hills. In 1992 we hired a sales person dedicated to the special needs that contractors and property managers have. Selecting premium appliances like Sub Zero, Wolf, Viking and Monogram can be a daunting task. Many people rely on builders and architects to help them in the selection of these products. We have a sales associate who is specially trained to assist clients, architects, builders, and remodelers with all of the important details of these purchases.
To make your entire experience with Dormont Appliance Centers a satisfying one we have invested heavily in our people. We have a sales staff of professional career salespeople who invest their time and energy in learning the features of all of the new and innovative appliances. First and foremost they know that their job is to help you find out what you need and to help you select the appliance that is right for you. We have a merchandise manager whose only job is to shop our suppliers to find outstanding buys for our customers. We have customer service specialists at each store to take care of you if you have a problem with your appliance. We have a delivery manager to train our delivery staff and to oversee the delivery of your appliances to your home.
With all of the changes in our industry some things remain the same. We still treat you with the same honesty and good advice that we would for a friend and neighbor. In fact we still offer you a beverage when you come into the store just as we do at home when friends stop by for a visit. If you would like to talk with an owner we are at the store and will always be happy to meet you.
Craig and Alan Scheimer